Yakov Boroosan

★☆☆☆☆ on June 25, 2013

I brought my wife's wedding ring to Paradox to be re-sized. The day I received the ring back, one of the diamonds surrounding the centerstone fell out. I brought the ring and the diamond back to them to be re-set. When I received the ring back, the stone had been replaced with a CZ that had been glued instead of set. When I confronted the proprietor, he responded that there was "no way" he had done such shoddy work and accused me of bringing it to another jeweler. He said would "only" charge me his cost to re-set the stone for a second time. On the same visit, I had brought a watch with a band that was beginning to crack. When I came to pick it up, the band was completely torn off and the entire watch was covered in superglue. The proprietor told me that he was unable to fix the watch and that he had tried to "do me a favor" by attempting to glue the band. Paradox Jewelers are not to be trusted and I would recommend that anyone who has previously purchased jewelry from them, should bring it to an actual jeweler to be sure the stones are genuine!!!